Warranty Policy
At Eride Machines, we stand behind the quality of every engine we sell. All products offered on our website are brand-new engines and are protected by a comprehensive two-year warranty for added peace of mind.
Warranty Coverage: Every new engine purchased from Eride Machines includes a 2-year limited warranty from the date of delivery.
What the Warranty Covers
Our warranty covers manufacturing defects and internal component failures that occur under normal use and proper installation. This includes defects related to materials or workmanship present at the time of sale.
- Internal engine component failures
- Manufacturing or assembly defects
- Performance issues caused by factory-related faults
Warranty Requirements
To maintain warranty eligibility, the following conditions must be met:
- Professional installation by a certified mechanic or licensed repair facility
- Proper engine break-in procedures followed as recommended
- Routine maintenance performed according to manufacturer specifications
- No modifications or alterations made to the engine
What Is Not Covered
The warranty does not cover damage or failure resulting from improper use, installation errors, or external factors beyond our control.
- Damage caused by improper or unprofessional installation
- Normal wear and tear items
- Overheating, lack of lubrication, or contamination
- Racing, off-road abuse, or misuse
- Accidental damage or neglect
Warranty Claims Process
If you believe your engine qualifies for warranty service, please contact Eride Machines support immediately. Our team will guide you through the claim process, which may include documentation, inspection, and verification of the issue.
No repairs or replacements should be attempted without prior authorization, as this may void the warranty.
Repair or Replacement
If a warranty claim is approved, Eride Machines will, at its discretion, repair or replace the engine or the affected components. Warranty remedies are limited to the engine itself and do not include labor costs or related expenses.
Limitation of Liability
This warranty is limited to the original purchaser and is non-transferable. Eride Machines is not responsible for incidental or consequential damages, including vehicle downtime or labor costs.
Contact Information
For warranty-related questions or to initiate a claim, please contact Eride Machines through the support channels provided on our website. Our team is committed to assisting you promptly and professionally.