Shipping & Delivery Policy

At Eride Machines, we understand that purchasing an engine is a major investment. Our shipping and delivery process is designed to be clear, reliable, and stress-free. We offer free shipping on all engine orders and handle the logistics professionally from dispatch to delivery.

Shipping Coverage

Eride Machines provides free nationwide shipping. Engines are delivered directly to your provided address using trusted freight carriers experienced in handling large automotive components.

Processing & Dispatch

Orders are processed promptly after confirmation. Once your engine has passed final inspection and packaging, it is prepared for dispatch. You will receive shipping confirmation and tracking details as soon as the engine leaves our facility.

Secure Packaging

Every engine is professionally packaged to protect against movement, impact, and environmental exposure during transit. Our packaging standards are designed to ensure your engine arrives in new, undamaged condition.

Delivery Timeframes

Delivery times vary depending on destination and engine availability. Estimated delivery windows will be communicated at the time of shipment. While we work to ensure timely delivery, unforeseen carrier delays may occasionally occur.

Receiving Your Engine

Upon delivery, customers are advised to inspect the shipment before signing for receipt. If visible damage is present, please document it and notify Eride Machines immediately so we can resolve the issue quickly.

Free Returns & Return Shipping

If a return is approved in accordance with our Refund & Return Policy, Eride Machines covers the return shipping costs. Our team will provide clear instructions to ensure the engine is returned safely and efficiently.

Damaged or Incorrect Deliveries

In the unlikely event that an engine arrives damaged or incorrect due to an error on our part, please notify us within 48 hours of delivery. We will arrange replacement or return shipping at no cost to you.

Customer Support

Our support team is available throughout the shipping process to answer questions, provide updates, and assist with delivery coordination. We are committed to making your experience with Eride Machines smooth, transparent, and comfortable from start to finish.