At ERIDE MACHINES, we proudly ship electric golf carts, e-bikes, and accessories both within the United States and internationally. We’re committed to delivering your order safely, quickly, and with full transparency.

 Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • A shipping confirmation with tracking details will be sent once your order is dispatched.

 Shipping Timeframes

  • Domestic (U.S.): 5–10 business days

  • Freight Items (e.g., golf carts): 7–14 business days

  • International Orders: 10–20 business days, depending on location and customs

 International Shipping

We ship to most countries worldwide. International delivery times vary based on location and may be affected by customs processing.

Please Note:

  • Customers are responsible for any customs duties, taxes, or import fees.

  • International freight delivery may require special arrangements for large items.

 Shipping Rates

  • Shipping costs are calculated at checkout based on item size, weight, and destination.

  • Larger items like golf carts may include additional freight or handling fees, clearly shown during checkout.

 Address Accuracy & Delivery

  • Please double-check your shipping address at checkout.

  • We are not responsible for delays or misdeliveries due to incorrect address information.

  • For freight deliveries, someone must be present to receive and inspect the product.

Damaged, Missing, or Delayed Items

If your item arrives damaged or is lost in transit, contact us within 48 hours with your order number and photos. We’ll work with you to resolve it quickly.

 Need Help?

For shipping questions, quotes, or tracking assistance, contact our support team:
📧 contact@eridemachines.com
📍 601 The Embarcadero, San Francisco, CA 94107, United States