Frequently Asked Questions
What does Eride Machines sell?
Eride Machines sells brand-new car and truck engines only. We do not sell used, rebuilt, or refurbished engines. Every engine is unused and sourced through verified manufacturing and distribution channels.
Are all engines new?
Yes. All engines sold by Eride Machines are 100 percent new. Each engine meets manufacturer specifications and is inspected before shipping to ensure quality and reliability.
How do I know if an engine will fit my vehicle?
Engine compatibility depends on your vehicle’s year, make, model, engine size, and VIN. We recommend confirming these details before placing an order. Our support team can assist with verification to help ensure proper fitment.
Do your engines come with a warranty?
Yes. All engines purchased from Eride Machines include a two-year warranty. Warranty coverage details and limitations are outlined clearly in our Warranty Policy.
What does the warranty cover?
The warranty covers manufacturer defects and engine-related issues under normal use and proper installation. Damage caused by improper installation, misuse, modifications, or lack of maintenance is not covered.
Do engines need to be installed by a professional?
Yes. Engines must be installed by a qualified automotive professional. Professional installation is required to maintain warranty eligibility and ensure safe and correct operation.
Do you ship nationwide?
Yes. Eride Machines offers secure nationwide shipping. Engines are professionally packaged to prevent damage during transport and delivered to your specified location.
How long does shipping take?
Shipping times vary depending on your location and engine availability. Once your order ships, tracking information is provided so you can monitor delivery progress.
Are payments secure?
Yes. All payments on the Eride Machines website are processed through secure and verified payment systems designed to protect your personal and financial information.
Can I track my order?
Yes. Once your order is processed and shipped, you will receive tracking details that allow you to follow your engine from dispatch to delivery.
Do you offer customer support?
Yes. Our support team is available to assist before and after purchase. We help with engine selection, order updates, warranty questions, and general inquiries.
Can I cancel or change my order?
Order changes or cancellations may be possible before shipment. Please contact our support team as soon as possible to review your request.
Why choose Eride Machines?
Eride Machines focuses exclusively on new engines, clear warranties, secure payments, and professional support. Our process is designed to provide reliable engine solutions with transparency and confidence.